by Trevor Tunnacliffe | Jun 10, 2019 | Uncategorized
The first thing we need to know when starting a project is – what are we trying to accomplish? There are multiple ways to answer this fundamental question, and the answer is coloured by the context of who is answering it. As solution providers, we need to elicit...
by Trevor Tunnacliffe | Oct 22, 2018 | Uncategorized
Its fall cleaning time! If you want to improve your organization’s financial performance, consider getting rid of obsolete recurring service costs. This is particularly true with IT services, where the list price often decreases over time as the exotic becomes...
by Trevor Tunnacliffe | May 11, 2018 | Uncategorized
In one of my first jobs, at an internet service provider, the sales director hammered on the message that it was cheaper to sell more to an existing customer than get a new one. Further, he asserted that the more services the customer had with us, the better the...
by Trevor Tunnacliffe | Feb 20, 2018 | Uncategorized
With rich media burgeoning on websites, one might think larger images, longer video and more animation is always better. It isn’t. Instead, it is important that a corporation understands their site’s intended audience, and delivers an appropriate design....
by Trevor Tunnacliffe | Nov 7, 2017 | Uncategorized
With evolving cross-border relations with the United States, many Canadian companies are broadening their view of international business. Although most of our clients are Canadian, we are currently enjoying working with a Europe-based organization. Here are few items...
by Trevor Tunnacliffe | Sep 12, 2017 | Uncategorized
Remember the compact cassette? It was a small magnetic audio tape format dating from the mid-20th century, designed for easy use with dictation machines – a low fidelity application. It eventually found favour for use in audio applications pushing toward high...
